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Troubleshoot your Sky system
Specialist Satellite TV Engineers
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There is currently a problem with most non-HD Sky Plus boxes which causes difficulties with the recording and playback functionality.
There is nothing wrong with the Sky Plus boxes themselves in this regard. It is simply that Sky has downloaded a software update that is incompatible with them. It is only something they can fix with another software update but as they no longer support the non-HD Sky Plus boxes - and as it has now been going on for so long - we don’t think they ever will.